Terms and Conditions

Welcome to Jewels by Sarah

These Terms and Conditions govern your use of the Jewels by Sarah website, social media platforms, and any purchases made through our online store. By accessing our website or placing an order with Jewels by Sarah, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

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About Jewels by Sarah

Jewels by Sarah is a Pakistan-based online jewelry brand offering premium artificial jewelry, including necklace sets, earrings, rings, bracelets, bangles, and complete jewelry sets. All products sold are artificial and fashion jewelry unless clearly stated otherwise.

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Product Information

• All product images are for display and marketing purposes. Minor variations in color, stone shine, or finishing may occur due to lighting, photography, or screen resolution.

• We make every effort to accurately describe each product, including material, color, and design details.

• Jewels by Sarah reserves the right to update product descriptions, prices, or availability at any time without prior notice.

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Prices and Payment

• All prices are listed in Pakistani Rupees (PKR).

• Prices may change without prior notice.

• Full payment must be made at the time of placing an order.

• We offer secure payment options, including Cash on Delivery (where applicable) and online payment methods.

• Jewels by Sarah reserves the right to cancel or refuse any order if payment verification fails.

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Order Confirmation and Cancellation

• Once an order is placed, you will receive an order confirmation via WhatsApp, email, or SMS.

• Orders cannot be canceled once they have been confirmed and dispatched.

• Jewels by Sarah reserves the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.

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Shipping and Delivery

• We deliver across Pakistan through trusted courier services.

• Delivery times may vary depending on location, courier service, and unforeseen circumstances.

• Estimated delivery timelines are shared for guidance only and are not guaranteed.

• Jewels by Sarah is not responsible for delays caused by courier companies, weather conditions, or force majeure events.

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Returns and Exchanges

• Due to the nature of jewelry products, we do not offer refunds.

• Exchanges are only applicable in case of damaged, defective, or incorrect items received.

• Any issue must be reported within 24 hours of receiving the order, along with clear photos or videos.

• Items must be unused, in original packaging, and returned as received.

• Jewels by Sarah reserves the right to approve or reject any exchange request after review.

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Care and Usage

• Artificial jewelry requires proper care to maintain its appearance.

• Avoid contact with water, perfumes, chemicals, and excessive moisture.

• Store jewelry in a dry place, preferably in the original packaging.

• Jewels by Sarah is not responsible for damage caused by improper use or handling.

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Intellectual Property

• All content on the Jewels by Sarah website, including images, logos, designs, text, and graphics, is the property of Jewels by Sarah.

• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

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Limitation of Liability

• Jewels by Sarah shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• Our liability is limited to the value of the product purchased.

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Privacy Policy

• Customer information is collected solely to process orders and improve services.

• We do not sell, share, or disclose personal information to third parties except where required to complete an order.

• By using our services, you consent to our data collection and usage practices.

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Changes to Terms and Conditions

• Jewels by Sarah reserves the right to update or modify these Terms and Conditions at any time.

• Changes will be effective immediately upon posting on our website.

• Continued use of our services constitutes acceptance of the updated terms.

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Governing Law

These Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the jurisdiction of Pakistani courts.

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Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact:

Jewels by Sarah
Email: jewelsbysarah1@gmail.com

Phone no : 0371-1716997

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Last updated: December 2025